COVUE is a technical services support company that designs, builds, implements, manages and operates custom post-sale infrastructure platforms for OEMs that are the “Market Differentiator” when competing.
Technical Support Solutions for Manufacturers
COVUE is a ISO certified, BIC quality driven, global technical services company supporting advance technology device manufacturers in Life Sciences, Medical, Dental, Agriculture, Testing, Safety and Defense industries with post-sale support infrastructure that strengthen brand and user satisfaction. Our services allow manufacturers rapid access to emerging markets for product launch or complete and/or augmented outsourcing of existing operations without compromising intellectual property security or the customer relationship. Our bespoke models are designed to recapture service support revenue direct sale markets as well as supporting distributor markets without disruption to current sales channels.
Our services include Field and Depot repair, Technical Assistance Centre (TAC), Applications Support, Onsite Operator Project Support and Inside Sales (service contacts). Our services are available 24 hours (non stop), 365 days per year.
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