Some e-commerce platforms require sellers to have an established Return Address for products that have been returned.
COVUE offers Foreign Japan Online Sellers Return Address and After-Sales Services that support any requirement.
Need to return your products to your home country or supplier? Registered COVUE IOR Users with active designated Product Return Address Service have complete control of their Product Returns.
How it Works:
Japan has strict laws for product disposal. Most products must be broken down for recycling or to contain any hazardous material. Registered COVUE IOR Users with active designated Product Return Address Service have complete control of their product disposal.
How it Works:
If you do not have a COVUE ONLINE account, you will need to register.
COVUE requires all Users of Product Return Services to register their company with COVUE IOR.
If you have a Japan IOR for your regulated products, you may select the non-regulated registration.
- Register your company on COVUE ONLINE
- Select the Product Return Service. (if you are registering a new account for the first time, non-regulated product IOR registration will be added.
- Proceed to Check out.
Note: You will have access to COVUE IOR services as a register User. You may import products under the registration category selected at time of registration.