Call Center

Call Center Support

COVUE offers 24/7/365 high quality customer support.

Our services are offered on a fixed fee basis to ensure cost control. We provide customer support through telephone, email and live chat. COVUE’s native language support delivers omni channel support nationwide.

Customer Care

COVUE has exceptional customer care. We know what makes a great inbound call center service. Our native language professionals deliver remarkable customer care across multi-industry platforms.

TAC Support Solutions

COVUE’s Technical Assistance Center (TAC) provides services delivered by highly trained technical staff with hands-on product knowledge. There are no minimum requirements to use COVUE TAC. The service is available 24/7/365.

After-Hours Call Support

We want to provide support for our customers all year around. COVUE offers low-cost fixed pricing solutions for call center support After-Hours and holidays. Our services easily integrate into your current system.

Inside Sales Solutions

COVUE offers customized Inside-Sales to companies in the Japan market. We specialize in service contact renewal, order fulfillment, parts support, product upgrades and new product announcements.