COVUE offers complete or augmented field & depot repair, TAC and field applications support 24 hours (non stop) per day, 7 days per week, 365 days per year. Our services are Best-In-Class and designed to protect our client's brand while delivering the highest level of customer satisfaction. Our services are available across multiple industry platforms including Medical and Life Science Devices, Animal Health, Dental Health, Defense and Security, Manufacturing Inspection Systems, Agricultural Systems and Food Processing Systems.
Field Service - Dynamic Deployment
COVUE's field services utilize advanced technologies in AI Scheduling, Real Time Field Team Tracking and Rapid Response Teams to provide the most efficient onsite response time in the industry. COVUE's Dynamic Deployment ensures require field and technical resources are deployed to a geographic region at the right time. Our Field Support Services include onsite repair, installations, applications support and preventive maintenance. COVUE's field support services bring best practices and superior customer service to every market in which we operate. Our services are available exclusively to OEMs delivering 24 hour onsite response 7 days per week, 365 days per year.
COVUE operates bespoke local and regional depot repair and product staging centers for OEMs seeking post-sales support for their products. Our centres operate 24 hours (non stop) per day, 7 days per week, 365 days per year. Services include depot repair, parts logistics, warranty support/reverse logistics and reprocessing. All service are available a-la-carte and are scalable to meet any requirement. For OEM's with existing facilities, COVUE offers operational management and advisory services to assist OEM seeking to optimize efficiencies.
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Maintenance and Repair Support Solutions for Manufacturers