Multi-Channel Customer Support

Multi-channel customer service is a must for every company. Customers reach out to businesses through phone calls, emails, as well as live chats and timely response to each query is critical.

COVUE offers OEMs outsourcing solution for Customer Support. Our services are offered on a fix fee basis and are available 24 hours a day, 7 days a week. COVUE’s customer support service offers both inbound and outbound customer service and after-sales support.

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COVUE makes it possible for OEMs to access expert multi-channel customer service support without the high costs and risks of having an in-house call center. COVUE’s native language customer service outsourcing allows your business to deliver excellent customer service across in regional markets. From telephone, email, to live chat customer support, COVUE’s professional customer service representatives will provide your business the best-in-class customer support.