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Technical Support Solutions

COVUE offers complete and/or augmented field & depot repair support 24 hours (non stop) per day, 7 days per week, 365 days per year.

Our services are Best-In-Class and designed to protect our client's brand while delivering the highest level of customer satisfaction.  Our services are available across multiple industry segments including Medical and Life Science, Animal Health, Dental, Agricultural and Industrial and Transportation  safety. 

Field Service  - Dynamic Deployment
COVUE's field service support utilizes advanced technologies in AI Scheduling, Real Time Field Team Tracking and Rapid Response Teams to provide the most efficient onsite response time in the industry. COVUE's Dynamic Deployment ensures require field and technical resources are deployed to a geographic region at the right time.

Depot Support
COVUE operates bespoke local and regional depot repair and product staging centers for OEMs seeking post-sales support for their products. Our centres operate 24 hours (non stop) per day, 7 days per week, 365 days per year. Services include depot repair, part logistics, warranty support, reverse logistics and reprocessing. All service are available a-la-carte and can be scaled to meet any requirement.