Technical Support Solutions
COVUE offers complete and/or augmented field & depot repair support 24/7/365.
Our services are Best-In-Class and designed to protect our client’s brand while delivering the highest level of end-customer satisfaction. We provide technical services across multiple industry segments.
Field Service Support
COVUE’s field service support uses advanced technologies in AI Scheduling and Real Time Field Tracking. Rapid Response Teams provide the most efficient onsite response time in the industry. COVUE’s Dynamic Deployment ensures the required field and technical resources are deployed to the customer site on time.
COVUE operates bespoke regional depot repair and product staging centers for clients seeking post-sales support for their products. Services include depot repair, warranty support, product recall, updating and reprocessing. All services can be scaled to meet any requirement.